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FAQ

Railing Specific Questions

What are the differences between the styles?
What is a wall-mount bracket?
How do I go from a flat section to a stair section?

General Questions
What is Bufftech's product made of?
Is it recycled plastic?
Will it turn yellow?
Will it break in cold or hot weather?
Why don't you make dark colors?
Will it burn?
Does it chalk?
How strong is it?
Will it hold my animals?
Can my kids climb on it?
Will my horse chew on it?
Will a weed eater scratch or hurt it?
How do I know it will last 20 years?
What is the warranty, and what does it cover?
How do I clean it?
Can I paint it?
Can I add a hot wire attachment?
Why is it more expensive than wood?

WHAT IS BUFFTECH'S PRODUCT MADE OF?
The base ingredient is rigid PVC (polyvinyl chloride) modified to provide superior impact strength and ultraviolet (UV) resistance. The formulation is similar to that of vinyl siding which has a 20-year history of providing long-term durability and structural integrity.

IS IT RECYCLED PLASTIC?
Technically, "recycled" refers to post-consumer or post-industrial materials coming from the waste stream. PVC can and is being recycled. Bufftech does not use the waste stream as a source. However, we do reprocess our own PVC where it meets our rigid specifications. The use of this reprocessed material keeps it out of the waste stream, positively effecting our environment.

WILL IT TURN YELLOW?
No. Bufftech products contain 10 parts titanium dioxide (TI02), which prevents ultraviolet degradation. All Bufftech products are warranted for the lifetime of the original consumer purchaser.

WILL IT BREAK IN COLD/HOT WEATHER?
As with most plastics, vinyl will become less flexible in colder weather conditions. However, unless subjected to unusual impact, it will not break. It is normal for materials to expand and contract during temperature changes. Our product has been engineered to accommodate normal temperature swings and changing climatic conditions.

WHY DON'T YOU MAKE DARK COLORS?
Titanium dioxide is the main ultraviolet inhibitor. It is a white pigment. Therefore, it is difficult to obtain a dark color while having this significant amount of white pigment. Dark colors also absorb heat. There is no current technology that dissipates this heat buildup.

WILL IT BURN?
PVC has a high flash point of 900 degrees F and does not readily ignite. It is therefore categorized as being "self-extinguishing".

DOES IT CHALK?
Light chalking is a normal occurrence of any pigmented surface. Washed away by rainfall and normal changes in weather, this process helps to keep your fence looking like new. In effect, it could be described as virtually "self cleaning".

HOW STRONG IS IT?
PVC can be impact modified. Bufftech has tailored its formulations to meet or exceed the requirements necessary for excellent performance in the field.

WILL IT HOLD MY ANIMALS? CAN MY KIDS CLIMB ON IT?
WILL MY HORSE CHEW ON IT?
WILL A WEED EATER SCRATCH OR HURT IT?

Bufftech products have smooth surfaces with no nails, sharp edges or chance for splinters. You, your children, pets and animals are all safer. Vinyl has a tough surface, retains virtually no moisture and has no taste - therefore horses will not "crib" or chew on a Bufftech fence. In addition, our experience shows that Bufftech fencing holds up to routine property maintenance, including the use of most types of weed eaters.

HOW DO I KNOW IT WILL LAST OVER 20 YEARS?
Bufftech's process is similar to that which has been used to produce vinyl siding for nearly 20 years. In addition, Bufftech performs accelerated weathering tests, which have produced excellent results.

WHAT IS THE WARRANTY AND WHAT DOES IT COVER?
Bufftech warrants all of its manufactured products (not installation or labor) on a non-prorated basis for the lifetime of the original consumer purchaser. The warranty covers the color of the product as well as any peeling or cracking of the material.

HOW DO I CLEAN IT?
Use of a non-abrasive liquid cleaning agent is normally sufficient. However, for more stubborn stains, a product similar to Soft Scrub may be helpful.

CAN I PAINT IT?
There should be no reason to paint your Bufftech fence. If you decide to paint it, an epoxy-based paint needs to be used in order to adhere to the smooth vinyl surfaces. As with any painted product, it would have to be repainted in time. Any painting of your Bufftech product voids Bufftech's lifetime warranty.

CAN I ADD A HOT WIRE ATTACHMENT?
Attachments like a hot wire for post and rail fencing can be attached to your Bufftech fence.

WHY IS IT MORE EXPENSIVE THAN WOOD?
Very simply, it's not! Although your investment is more initially, this is where your expense ends. The cost difference is quickly eliminated once the substantial cost of continuous maintenance of a wood or metal fence is considered. Bufftech fencing is the economical way to go, confidently saving you time and money with a fence backed by a lifetime warranty (see Cost Comparison chart below).

Cost Comparison
Cost includes price of fence averaged over 20 years plus maintenance and repair costs. Cost is expressed as a percentage.

Conclusion
Your Bufftech fence cost over 20 years is constant because there are no maintenance and repair bills. Wood or metal fences are less expensive in the first few years, but increase and become more costly than your maintenance-free vinyl fence.

All content copyright Hoover Fence Co. and Hoover Enterprises June 1999
4521 Warren Rd., Newton Falls, OH 44444  Phone: (330)358-2335